Tag Archives: customers

Design & The Market: Me Choosing My Path

Oh dear. So yes – putting life in my hands. Today in our Design Market group we looked at choosing the path we would take into achieving our potential business. What you need to think about to make it a sustainable and successful one. Scary stuff.

To begin with, we had a look at our ‘would-be’ customers and wrote down a list of the customer groups they would be. For example: Students; Fashion Runway Buyers; Hospital Buyers; etc. For each one we had to outline what their needs would be, what we would be offering them, how many there are, and so forth. Through this method of analysing our future customers it helps to see if your business has potential and whether it is actually needed. For my business, I found a number of different customer groups which I think is good because it brings range and excitement of varying customers. However, I think I would need a rather large team to back me up on the amount of work I would need to do!

Next, we headed into the Blueprinting Modelling sector. This, I found, was the most difficult. Just couldn’t get my head round where to put things! Blueprinting is a detailed flow diagram of your business’s stages in carrying out, for example, a commission piece. It just shows how your business will function when it’s actually doing business. For me, I looked at where I would go to create contacts then try get some of my work out to the public somehow, find people to work with me and so on. Sounds do-able. This allowed me to view the process of my hopeful business at hand. How it might work. How I can change it tomake it work.

Lastly, we looked at the importance of building relationships in business. Not lovey-dovey ones, professional team-work ones. It is important because it makes all stages in the process work. Imagine doing it all yourself? We focused on the four areas of activity in business. The Generator, the Realiser, the Distributor and the Customer. We had to find people we would need for each of the areas. I placed myself in the Realiser zone, as well as other collaborators, because I feel that is where my strengths lie. However, I would over-see other areas frequently. This exercise allows me to see who I would need to build relationships with and it’s importance. Building relationships improves and makes your business stronger. More sustainable. You just need to make sure there is plenty of trust and that they love the business as much as you do.

These exercises were helpful in outlining how my business would operate, create contacts/clients and who I would need to make it happen. Building relationships crops up again and again. It seems now that who you know can help greatly in business – like the old saying: “It’s not what you know, it’s who you know”.

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